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| Our Aims |
Firstly, as professional carpet and upholstery cleaners based in Wiltshire, Hampshire and Dorset, we are committed to achieving the highest possible standards in the cleaning, protection and stain removal of valuable carpets and furnishings. All our technicians have been fully trained in carpet cleaning, upholstery cleaning, leather, curtain and rug cleaning by recognised specialists in the industry.
This brings us to the second of our aims, which is to provide the very best level of service possible. Because our technicians have received specialist training, they can advise on the most appropriate course for your individual needs. They pay close attention to customers requests, willingly answering any questions that may arise, even if it’s just to give some advice over the phone.
You can view our Cleaning Tips by clicking here.
We also ensure that all our clients are truly satisfied with the work carried out before accepting payment.
When we say “If you’re not delighted – it’s free!” we mean it.
We always welcome comments from our clients and if anyone has any concerns regarding the work carried out we will happily return, free of charge, to sort the problem out. Click here to contact CleanLiving. |
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| How We Work |
When we receive an enquiry we make an arrangement to visit you. This enables us to understand your cleaning requirements, advise on the best cleaning package, measure accurately, provide you with a written quotation and answer any questions. There is no obligation, nor is anyone ever put under pressure to make a booking. The quotation stands for 6 months, so you may choose to have the cleaning done a few months down the line. What ever you decide, we’re happy with.
If you do decide to go ahead with the work, we arrange a time to suit you – this could be within a couple of days or a week or so depending on the time of year.
When the work has been carried out, we leave you a Client Satisfaction Questionnaire, which is your opportunity to tell us what you really think! Alternatively, to complete your feedback online, please click here. |
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