Our business works well through word of mouth referrals. We would be very grateful if you’d jot down the names and addresses of any friends and neighbours you think might like to know about our cleaning services. First though, let us just reassure you that all we do is simply send anyone you’d like us to information on our carpet cleaning services together with a covering letter. Rest assured we will not phone your friends. A large proportion of our business is built on satisfied customers referring us on to their friends and colleagues and we wouldn’t do anything to jeopardise the trust people place in us. And remember they are not under any obligation to use our services even if they do get a free quotation.